Our websites should care for our customers
just
as our people do.
RGS Group is a family business in Middlesbrough. We've been supplying UK care providers since 1991, and we design and manufacture a good deal of what we sell.
What makes us different
Family-run & people focused
A family business built on genuine relationships, personal service and doing what's right for the customer.
Relationships that last
Long-term partnerships built on honesty, reliability and support you can depend on.
Healthcare experts
Over 35 years of specialist knowledge helping care providers solve everyday problems.
Honest & genuine advice
Recommendations based on what you need, including when that's the cheaper option.
Problem solvers
We go beyond supplying products, working with you to get to the right outcome.
Trusted partner
A wide range of products, services and expertise under one group, so more of your needs are covered.
Plenty of suppliers can sell you a sensor mat.
Very few can do all four of these.
That combination is the whole reason RGS exists, and the reason a mat bought from us behaves differently when something goes wrong at 3am.
We design it
Maxalert and ProCura are developed in-house, for the realities of a care home rather than a catalogue.
Explore MaxalertWe make it
Assembled, tested and inspected in Middlesbrough by a team we can introduce you to.
See how they're builtWe stock it
Mats, monitors and leads, plus the bed and hoist parts for the same room, through Medical Spares.
Browse related productsWe support it
Technical support from the people who built it, and a manufacturer warranty on everything we make.
Why buy direct
One building, one team
Sales, warehouse, workshop and engineers all under one roof. Nothing gets lost between departments because there aren't any.
Advice before the sale
We'd rather talk you out of the wrong product than process the order and deal with the return.
Don't take our word for it.
“Jeremy was especially helpful guiding me to the right mat for our system, and it was sorted the same day.”
“Sent a replacement lead for Saturday delivery, then had an engineer out on the Monday.”
“It alerts the staff when she moves so they can check she's safe. Reassuring for the whole family.”
VAT exemption on eligible products
Care providers and charities often don't need to pay VAT on these items. We handle the declaration at checkout. It takes one tick.
Nursecall Mats is part of
something bigger.
Six brands, one family business in Middlesbrough, supporting care providers since 1991. One phone number, one account, one delivery.
Nurse call accessories designed and manufactured by RGS for demanding care environments.
Manufactured by RGS
Care equipment solutions helping providers deliver safe, comfortable everyday care.
Manufactured by RGS
Spare parts for hoists, profiling beds and care equipment, keeping kit in service, not in a skip.
Group brand
Cleaning and infection control for care settings, made to keep environments safe and hygienic.
Manufactured by RGS
Dysphagia support that improves quality of life at mealtimes for people who struggle to swallow.
Group brand
Your account portal, reordering, order history, agreed pricing and invoices in one place.
Customer portal