Six brands.
One family business.
One phone number.
RGS Group has supported UK care providers since 1991. We design and manufacture Maxalert, ProCura and ProClen in Middlesbrough, supply Medical Spares and Air with Flavour, and service the equipment long after the invoice is paid.
What sits under the RGS name
Three brands we design and build, two we supply and support, and a portal that ties the whole account together.
Maxalert
Nurse call accessories, sensor mats, monitors, PIR detectors and multi-user units. Designed and assembled here.
Explore Maxalert →
ProCura
Pressure care mattresses, pumps and cushions for residents at risk of tissue damage.
See ProCura →
ProClen
Cleaning and infection control, formulated for the realities of a care environment.
See ProClen →
Nursecall Mats
The fall prevention range, with a compatibility finder for every major nurse call system.
Visit Nursecall Mats →
Medical Spares
Parts for hoists, profiling beds and care equipment, repair rather than replace.
Visit Medical Spares →
AIR with Flavour
Dysphagia support that keeps mealtimes dignified and safe.
Visit AIR with Flavour →Swipe for more
Very few suppliers can point
at the bench it was built on.
Maxalert, ProCura and ProClen are developed in-house and assembled in Middlesbrough. That means we know why a unit failed, we hold every spare part for it, and the person answering the phone has had it apart on a workbench.
A Maxalert iCall on the benchOne supplier, several very different conversations
A group finance director and a night-shift nurse need entirely different things from the same company.
“I want fewer suppliers, not more.”
Six brands, one account, one invoice, one delivery, and one number when something goes wrong.
“I need it to work and I need it today.”
Stocked in Middlesbrough, dispatched same day, and engineers who'll come out if it can't be fixed on the phone.
“Show me the value, not the discount.”
Manufacturer pricing on our own ranges, and repair-first thinking on everything else.
How we tend to work
We ask what the problem is
Not what product you want. Often they're different things.
We recommend honestly
Including when the cheaper option is the right one, or when you don't need us at all.
We supply from our own stock
Same-day dispatch, and manufacturer support on anything we built.
We stay involved
Servicing, LOLER, spares and advice, for as long as the equipment is in service.
We've dealt with RGS for eleven years. In that time the same three people have answered the phone. In this sector that is close to unheard of.
One account covers all of it
Agreed pricing, 30-day terms and one delivery across every RGS brand, mats, spares, cleaning, dysphagia support and servicing.
The part most suppliers
quietly leave out.
LOLER examinations, planned servicing, load-testing and repair, across your whole estate, regardless of who supplied it. Our own engineers, our own test weights, and certificates that stand up to inspection.
Load-testing to rated capacityThe rest of the family
Six brands, one building in Middlesbrough, 35 years of supporting UK care providers.
Fall prevention and nurse call accessories, designed and built by RGS.
Group brand
Spare parts for hoists, profiling beds and care equipment.
Group brand
Dysphagia support that improves quality of life at mealtimes.
Group brand
